I am new to CRM’s, so I was wondering, can you purchase a CRM and get access to the source code so that you can take aspects from the CRM and build it into your own software ie. If I wanted the data analytics ability of Salesforce, do I have access to the code for this if I purchase a CRM? When are CRM’s useful?
Am I better off building my own CRM-eque platform and just use traditional CRM’s as inspiration?
Basically, any and all advice on CRM’s and if they’re useful in building your own business website would be super helpful.