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UX/UI Design

Enabling User Reflection to Curb Rumors Spreading Through WhatsApp Forwards

WhatsApp has hit headlines in India recently as a service used by people to spread rumors ranging from weird approaches to cure cancer to divisive political messages (and mobilizing lynch...

Implications of using analytics and feedback tools on design decisions

As a UX design intern at a leading payment solutions company, I relied primarily on Hotjar and Google Analytics for studying user interactions, behaviour and garnering feedbacks. All these eventually...

The power of metaphors to build a CX-based company culture

Customer-centricity is a lifestyle. You choose for it. And when you decide to do it, it’s good to have some powerful way to communicate that choice to all the employees....

Accessibility user testing: a cautionary tale

An online food ordering service should be awesome for deaf people, right? I thought so. Find out why I was wrong and how I learned the importance of user testing...

Everything a Design Student Needs to Know About Getting Started in Adobe XD

As Alexander puts it, “My mother did a lot of photography and used some...

Redesign of “Karnataka One” mobile app – UX Collective

BackgroundKarnataka Mobile One app is the state government ‘service aggregator’ app providing access to 3,500+ services at the citizens’ fingertips.Services pool is a mix of government services like utility bill...

Women in UX: Meet Amy Thibodeau, Senior UX Lead at Shopify and Former Content...

Web Content UX vs. Product Content UX Amy has transitioned into a more generalist UX...

Constructing the mobile transit ticket – UX Collective

Visual HierarchyThe hierarchy was a top priority for our team. Transit riders very seldom have the luxury to leisurely stand around and read information at a relaxed pace. Riders are...

What Designers Can Learn from the Thai Cave Rescuers

Below is a memo I sent to my team today. They asked me to share it openly, so here it is.Hi OpenLab team. I was reflecting on this over the weekend...

Lily — Your Friendly Plant Community – UX Collective

Do you have trouble keeping your plants alive? Do you come home one day, see them dying and feel guilty that it’s your fault? Then this app is for you.Our...

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8 Lessons From The Field On Building A Premier Brand

Every new business dreams of becoming the premier brand in their space, like Starbucks is to coffee, and Apple is to...

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