4 ways to show the value of UX writing ›
It happened last year, when I was interviewing for a writing position. After I presented a writing sample in front of a room of people, the sole researcher in the group asked, “Did you test your copy in front of users?”.

Content suggestions and the creation of emotions ›
The Netflix recommendation mechanism contains characteristics of constructed emotions theory — but it still lacks several essential components. Here’s what’s missing.

Just write ›
It took me time and practice to bring myself to start writing and publishing more again, without letting that voice in my head tell me my articles aren’t going to be good enough.

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