In the design and execution of , service and support, the mantra to “work on your business, not just in it” is essential–as these examples from three diverse –Nordstrom, MOO, and Nextiva– make clear.



Source link https://www.forbes.com/sites/micahsolomon/2018/06/24/how-3-businesses--the-customer-experience-by--on-their-businesses-not-just-in-them/

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