Automation threatens to make designers obsolete ›
There is a total lack of contextual and industrial awareness in our software. The tools manipulate strings, vectors and booleans; not design.

UX guidelines for offering recommended content ›
Encourage engagement with recommendations by presenting them prominently, segmenting suggestions into clear categories, and providing methods for users to give feedback.

iPhones are hard to use ›
I once wrote a user manual for a handheld engine-diagnostics module for Daewoo cars. I know “hard to use” when I see it. iPhones are hard to use.

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