2018 was a long year. Thinking back to January 2018 makes my brain feel like I am trying to remember something from five years ago. However long, 2018 brought a lot of interesting learnings and thoughts in user research. As the years go by, user research evolves and grows in ways I never thought possible when I first entered the field. It is a fascinating and exciting area to work in. I’m very much looking forward to 2019 and what that brings, but wanted to roundup my favorite UX Research (and some non-uxr) moments from 2018.
UX Research Roundup 2018 (and some extras)
- 14 Random Ways to Be Kind at Work because, our colleagues are also our users
- Analyzing Usability Test Data: A step-by-step guide to getting the most from your usability tests
- The beginning of Slack for ResearchOps, an incredible community dedicated to understanding and improving Research Operations in companies
- A simple Prioritization Matrix (very easy to use) to help inform design decisions
- An interesting take on why Personas Are Garbage (not that I agree completely with this message, but it is an interesting perspective), and the other side: How to Create Lean Personas
- Moderating Usability Tests with Simultaneous Translation — something I will be using at my new Full-time role!
- Quantifying Qualitative Research (Video & Text — amazing)
- Join the Cognitive UXD newsletter, a fascinating combination of UX and Psychology
- Don’t design for yourself, do research and design for your customers!
- UX Curator newsletter is my favorite newsletter, no matter the year. It consists of 4 of the top UX stories of the day delivered in a simple and concise email
- Some arguments on Why UX is Dead…or is it?
- NPS is a Waste of Time, Use These Metrics Instead — I love when people go against something widely used and then give suggestions on what else to use
- Facebook Research: Tips from the First Decade
- How Properly Wasting Time at Work Increase Productivity — I love articles like this! I think we all try to do too much at once, make it a goal for 2019!
- Design & UX Research Forums were created from the ResearchOps Community. So much invaluable and wonderful information in one place, it is mind-blowing!
- How to Build a Usability Testing Lab Anytime, Anywhere
- 50 Interview Questions for B2B SaaS UX Research and also really great general tips. These questions are wonderful for generative research and creating (non-garbage) personas or customer journey maps
- Cognitive Biases & the Questions You Shouldn’t Be Asking
- Sharing UX Research Results by Comic
- How to Read a Mental Model Diagram and literally everything by Indi Young is amazing (she’s my UX research celebrity crush)
Some shameless self-promotion
- Storytelling for a UX Research Portfolio
- UX Research Toolkit Roundup
- My User Research Course!!
- How Might We Be Wrong
- An Introverted UX Researcher’s Guide to Solo Networking in Product/Tech
- Check out my Skillshare course on how to create a user research plan
Looking ahead to 2019
- UXInsight Conference 2019 (I will be going!)
- Strive UX Research Conference 2019
- User Research London Conference 2019 (I will be attending this too!)
- UX Research Australia 2019
What will happen in 2019 for UX Research? I predict more time and value placed in deeply understanding customers, defined user research processes that work alongside agile environments, specialization in research fields/verticals, scaling user research teams will become easier and, finally, I’m hoping for a comprehensive user research tool that gives us everything we could ever wish for and more.